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Information |
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Newsletter |
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Affiliate Program |
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| Right of Cancellation |
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Cancellation Instructions
1. Right of cancellation
You can cancel your contract in writing within 14 days ( i.e. letter, fax, e-mail)
or by returning the goods without giving any reasons. The period begins after receipt
of this explanation in writing but not before the goods have been received by the
consignee, (in case of recurring deliveries of the same goods, not before the first
partial delivery has been received) and also not before fulfillment of our information
duties according to Article 246 § 2 in connection with § 1 section 1 and 2 EGBGB as
well as our duties according to § 312e, section 1 sentence 1 BGB in connection with
article 246 § 3 EGBGB. To exercise your right to return, you just need to send your
timely cancellation or goods. The cancellation should be addressed to:
Studioexpress Limited Sales Company GmbH
Managing Director: Michael Krause
Rotweg 20
D-71297 Moensheim
Telefax: 07044-908754
E-Mail: info@studioexpress.de
Cancellation Effect
In case of an effective cancellation, all received benefits enjoyed from it on both sides
such as earned interest have to be returned. Should you not be able to return the goods in
good condition or only partially, then we reserve the right to charge you for the decrease
in value for the goods if necessary. This is not the case if worsening of the goods has been
determined – just like having purchased it in a store. To avoid charges such as decrease in value
just do not use the goods like being your property. Goods which can be packaged in a carton are to
be returned at our risk. You have to pay for the return shipping costs if the delivered goods
are according to the order, the price of the returned goods does not exceed 40,00 Euro or when
the price is higher but at the time of the cancellation you had not made the agreed partial
payment. In all other cases the return is free-of-charge for you. All non-packaged goods will
be picked-up at your address. Payments have to be returned within 30 days. The period begins for
you with the date of cancellation notice or with the date of return shipment and for us with receipt
of the returned shipment.
End of Cancellation Effect
General Remarks
Please avoid damages and dirt to the goods. If possible, please ship the goods
in the original package with all accessories belonging to it, to our address.
Should you no longer be in possession of the original package, then please make
sure that you use a suitable carton to return the goods to avoid
transportation damages.
Please do not ship the goods unfranked but send the package insured and store
the certificate of posting safely. If you wish, we can also send you the money
or postage for the shipping costs prior to returning the goods, providing it
is part of your order.
Please note that the above mentioned modalities are not a prerequisite of the
effective execution of the right of cancellation.
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