1. Right of cancellation
You can cancel your contract in writing within 14 days ( i.e. letter, fax, e-mail) or by returning the goods without giving any reasons. The period begins after receipt of this explanation in writing but not before the goods have been received by the consignee, (in case of recurring deliveries of the same goods, not before the first partial delivery has been received) and also not before fulfillment of our information duties according to Article 246 § 2 in connection with § 1 section 1 and 2 EGBGB as well as our duties according to § 312e, section 1 sentence 1 BGB in connection with article 246 § 3 EGBGB. To exercise your right to return, you just need to send your timely cancellation or goods. The cancellation should be addressed to:
Studioexpress Limited Sales Company GmbH
Managing Director: Michael Krause
In case of an effective cancellation, all received benefits enjoyed from it on both sides such as earned interest have to be returned. Should you not be able to return the goods in good condition or only partially, then we reserve the right to charge you for the decrease in value for the goods if necessary. This is not the case if worsening of the goods has been determined – just like having purchased it in a store. To avoid charges such as decrease in value just do not use the goods like being your property. Goods which can be packaged in a carton are to be returned at our risk. You have to pay for the return shipping costs if the delivered goods are according to the order, the price of the returned goods does not exceed 40,00 Euro or when the price is higher but at the time of the cancellation you had not made the agreed partial payment. In all other cases the return is free-of-charge for you. All non-packaged goods will be picked-up at your address. Payments have to be returned within 30 days. The period begins for you with the date of cancellation notice or with the date of return shipment and for us with receipt of the returned shipment.
End of Cancellation Effect
Please avoid damages and dirt to the goods. If possible, please ship the goods in the original package with all accessories belonging to it, to our address. Should you no longer be in possession of the original package, then please make sure that you use a suitable carton to return the goods to avoid transportation damages.
Please do not ship the goods unfranked but send the package insured and store the certificate of posting safely. If you wish, we can also send you the money or postage for the shipping costs prior to returning the goods, providing it is part of your order.
Please note that the above mentioned modalities are not a prerequisite of the effective execution of the right of cancellation.