Payment and Delivery Terms

We offer different payment methods:

Bank Transfer/Payment-in-Advance

This is the normal bank transfer, which you have to initiate after receipt of your order confirmation, either through your home bank or naturally online as well. Please don't forget to include your order number, only then we can assure proper assignment of your order. Depending on the bank it takes approximately 1 to 3 days (from a foreign country longer) until the money is deposited into our account. There might be additional banking fees for transfers from a foreign country . You receive 3% discount when paying in advance. This discount will automatically be deducted from the actual invoice amount.

This is our bank information:

IBAN DE38 6047 0024 0111 3737 00
BIC DEUTDEDB604

Account Holder: Studioexpress Vertriebs GmbH




Immediate Bank Transfer

If you have an online bank account with a PIN/TAN number, then you can pay comfortably from this online bank account. All you need is the account number, bank sorting code, PIN and TAN. An order which is payed by immediate bank transfer receives the status payed and therefore has a time advantage of approximately 2 - 3 days to a normal bank transfer. The immediate bank transfer is executed by Payment Network AG.

 



PayPal

If you have a PayPal account you can use this online payment service. Normally you are directed to the PayPal Website immediately after completion of your order in order to make your payment. Detailed information you find here: PayPal There are no additional costs for you.

 


Credit Card
It is also possible to pay with credit card (VISA, Mastercard or American Express).When paying with credit card you will be asked to give your credit card data after you have pressed the button that the order is complete. The transfer of the data is coded by SSL and cannot be seen or misused by third parties. There are no additional costs for you.

 


Invoice

We do not invoice our customers with the exception of schools, authorities and other official institutions. All prices are in Euro incl. 19% sales tax. Your personal data is safely transferred via SSL coding and cannot be read or intercepted by third parties.

 

 



After Payment

After receipt of your payment your order is packaged and shipped immediately, latest the following work day. You will receive an e-mail indicating that your order has been “shipped”.

 



It is not possible to ship background cartons along with other articles. Backgrounds with a width of 2,72 m  or more will be shipped with a  freight company. All other parcels are sent with UPS, DPD, DHL or GLS. Therefore it is possible that your parcles arrive at two different days. Packages with a length of over 1,75 m (backgrounds, autopoles, tracks, etc.) as well as articles which are shipped with a freight company cannot be shipped into a foreign country or to a German island.


Freight charges  table for foreign countries  - price per package in Euro incl. sales tax
Country shipping class 1
standard
shipping class 2
long loads (Express shipping)
shipping class 3
bulky goods freight carrier
shipping class 4
bulky goods freight carrier MAXI
Germany 7,90 € 19,90 € 49,90 € 69,95 €
Belgium, Netherlands2, Luxembourg) 14,90 €      
Bosnia and Herzegovina1, Croatia1+2 34,90 €      
Bulgaria 41,50 €      
Denmark2 15,60 €      
Estonia2 31,90 €      
Finland2 36,00 €      
France2 (Monaco) 19,90 €      
Greece 69,90 €      
Great Britain2 43,90 €      
Ireland 33,00 €      
Italy2 (San Marino) 29,90 €      
Latvia2 31,90 €      
Lithuania2 31,90 €      
Norway1+2 59,90 €      
Austria 15,50 €      
Poland 29,90 €      
Portugal2 34,50 €      
Romania 29,90 €      
Sweden2 29,90 €      
Switzerland1, Liechtenstein1 59,90 €      
Serbia1 34,50 €      
Slovakia 34,90 €      
Slovenia 21,00 €      
Spain2 29,90 €      
Czech Republic 19,90 €      
Hungary 26,90 €      

1amount includes costs for customs duties (25,00 Euro), import duties and sales taxes have to be paid by the receiver.
2 additional island delivery charges, see below

 

additional charge for island delivery 15,50 € /package. Valid for Germany
18565 Hiddensee 25938 Föhr 25997 Hörnum 26548 Norderney 25846, 25847, 25849 Pellworm
25940, 25941, 25942, 25946 Amrum (Wittdün) 25929, 25930, 25931, 25932, 25933 Föhr (Wyk) 25939 Föhr (Nieblum) 26486 Wangerooge 27498 Helgoland
25952, 25953, 25954, 25955 Amrum (Norddorf) 25961, 25962, 25963, 25964, 25965 Sylt (Westerland) 25966, 25967, 25968, 25969, 25970 Sylt (Westerland) 25988 Sylt (Rantum) 25989, 25990 Sylt (List)
25947, 25948, 25949 Amrum (Nebel) 25999 Kampen 26571 Juist 25859 Hooge 25980, 25985, 25986 Sylt (Sylt-Ost)
25992, 25993, 25994, 25996, 25997 Sylt (Wenningstedt) 25998, 25999 Sylt (Wenningstedt) 25845 Nordstrandischmoor / Südfall 83209 Herrenchiemsee (PLZ existiert auch auf dem Festland !!!!!) 83256 Frauenchiemsee
26465 Langeoog 26579 Baltrum 25863 Langeneß 25992 List 26474 Spiekeroog
26757 Borkum 25869 Hallig Oland / Hallig Gröde / Habel 25996 Wenningstedt - -

 

additional island delivery charges, valid for foreign countries
Country additional charge/parcel area code
Denmark 15,50 € 3700, 3720, 3730, 3740, 3751, 3760, 3770, 3782, 3790, 4592, 5960, 5970, 5985, 6720, 7884, 8305, 8592, 9940
Estonia 15,50 € 62601, 88001-88005, 91217, 91301-91320, 92001-92420, 93001-94799, 96027, 96098
Finland 26,20 € Aland-Inseln: 22000-22999
France 15,50 € 17410, 17580, 17590, 17630, 17670, 17740, 17880, 17940, 22870, 29242, 29253, 29259, 56360, 56590, 56780, 85330, 85350, Corse: 20000-20999
Great Britain 15,50 € North Ireland: BT1-82, BT92-94, Channel Islands, Guernsey and Jersey: GY1-9, JE1-4, Isle of Man: IM1-9, Orkney Islands: KW1-17, Scilly- Islands: TR21-23, Shetland Islands: ZE1-3, Hebrides and Scottish Highlands: HS1-9, IV1-28, IV 36, IV40-56, IV63, KA 27-28, PA20-38, PA41-78, PH19-26, PH31-44
Italy 26,20 € Pontine Islands: 04020, 04027, Sardinia:07000-09999, Lagoon of Venice: 30010, 30012, 30100, 30121-30126, 30131-30133, 30135,30141, Elba and Tyrrhenian Islands: 57030-57039, 58012-58013, 58018, Tremiti Islands: 71040, Islands in the gulf of Naples: 80070-80071,80073-80077, 80079, Islands of Sicily: 90010, 91017, 91023, 92010, 98050, 98052, 98055
Croatia 15,50 € all postcodes
Netherlands 15,50 € 1156AA-1156ZZ, 1791AA-1797ZZ, 8881AA-8884ZZ, 8891AA-8897ZZ, 8899AA-8899ZZ, 9161AA-9164ZZ, 9166AA-9166ZZ
Norway 71,40 € all postcodes
Portugal 26,20 € Azores: Oriental (Santa Maria, São Miguel, Formigas): 9500-9690; Central (Faial, Graciosa, Pico, São Jorge, Terceira): 9700-9950; Ocidental (Corvo, Flores): 9960-9980, Madeira: 9000-9390, Porto Santo: 9400
Sweden 15,50 € 10005, 13025, 13033, 13034, 13036, 13038, 13039, 13042, 13043, 13055, 13056, 37022, 43080-43099, 45204-45205, 47112-47115, 47500-47599, 62000-62999, 74296-74297, 76017-76019, 91803
Spain 26,20 € Balearic Islands: 07000-07999
Spain 71,40 € Canaries


 

Top